Terms and Conditions for return

• Damaged deliveries MUST be reported within 72 hours to enable a claim to take place; if it is not reported within this period then your claim may be rejected.

• Picking Errors & Sales Person Errors must be reported within 48 hours.

• All returned goods must be in original packaging if possible, and packaged adequately to avoid damage in transit; failure to comply may result in goods being warranty void.

• Unless otherwise stated, carriage will be at the expense of the sender and adequate insurance must be taken to cover goods in transit. Any items lost in transit will not be the responsibility of Shenzhen ZhiFa®.

• Shenzhen ZhiFa® does not accept any liability for loss of income or claims of any such nature, due to the returns not being processed by the specified time

• The warranty does not cover the following: Misuse in any way, unauthorized repair, accidental damage, damage resulting from improper use, altered serial numbers.

• Credit of items no longer under warranty, found to be misused in any way, damaged accidental or otherwise is strictly at Shenzhen ZhiFa® discretion.